Terms & Conditions
- General
THESE TERMS CONSTITUTE A LEGAL AGREEMENT. By your use of the Service, you agree to comply with all of the terms and conditions set out herein, as amended periodically. LUXOTIC GLOBAL may terminate your account at any time, with or without notice, for conduct that is in breach of these Terms, for conduct that we believe is harmful to our business, or for conduct where the use of the Service is harmful to any other party. We may, in our sole discretion, change or modify these Terms at any time, with or without notice. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with these Terms. - Services
We offer Customers hotels, flight bookings and travel services purchased from Us. Services are provided on the basis of facility and availability. We reserve the right to modify, change, or discontinue any aspect of the Services at any time. - Data Privacy
The personal information that We may collect from the clients, as well as any personal data that You may disclose to us shall be understood as obtained, treated and transmitted with strict observation of and in total compliance with the requirements set forth in EU GDPR 2016/679. In fulfillment of that stated in the EU GDPR 2016/679, both Parties undertake to observe professional secrecy regarding such data, even when their relationship has terminated and to ensure that the staff performing the Services abide by the aforementioned obligation. In the event of a breach of these commitments or any obligation derived from EU GDPR by You, including your employees or, as the case may be, by any contracted third parties, You shall be considered responsible for the processing thereof and fully accept all responsibility and liability for any claims against us due to any kind of administrative sanctions being imposed by the relevant authorities, as well as any damages or losses in judicial or non-judicial proceedings brought against us including, in any case, the costs of the fees payable to Legal Counsel, Court Liaisons or any other professionals, and such breach by You shall also be specifically considered reasonable for early termination of the rendered Services. - Terms & Conditions of the Services
- • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- • Visa and Master Card in AED will be accepted for payment.
- • We will not trade with or provide any services to OFAC and sanctioned countries.
- • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- • Cardholder must retain a copy of transaction records and Merchant policies and rules.
- • User is responsible for maintaining the confidentiality of his account.
- Delivery & Shipping Policy
Once the order is placed the process they will be following to deliver/ship the items/goods, conditions and the time duration for the products to reach the customers]. Recommended statement is (www.luxoticglobal.com) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”. - Refunds
The refund shall be made to the original instrument used at the time of booking. In the event Luxotic Global is unable to immediately refund the amount, such amount shall lie as future available credit for the customer. Refunds will be done only through the Original Mode of Payment - Cancellation & Replacement Policy
Cancellation & Replacement policy is to be stated on the website if allowed, the expected time span for the reporting an item/goods order to be cancelled/replaced and the related conditions. The conditions under which cancellation & replacement will be allowed has to be mentioned. - Governing Law
These terms and conditions are governed by and shall be construed in accordance with the laws of the United Arab Emirates and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Dubai, United Arab Emirates. - Contact Us
Luxotic Global
Office #105, The Metropolis Tower,
Marasi Drive, Business Bay.
Dubai – UAE.
Contact No – 00971547275333
Email - [email protected]